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Curve Group is excited and honoured to be finalists along with two of our clients in the Blended Learning Solution section of the upcoming AITD Excellence Awards. We were thrilled to work with Bakers Delight on The Delight Factor and Vicinity Centres on The Everyday Leader program. Both programs are inspiring and have added great

Australian Contact Centres Want To Increase EQ, But How? Increasing staff emotional intelligence (EQ) is one of the key areas of focus for Australian contact centres. In a recent study of contact centre managers and leaders, over 40% of respondents indicated that this was an area they needed to explore more and improve in the